Reviews 2024

This is our review page. If you have any feedback for us, we would be very grateful.

All the review details are saved and can be independently verified during Mr Luff’s annual medical appraisal in order to ensure authenticity.

Mr I J, Wrexham, August 24

I thought the service was exceptional.

Mrs L H, Heswall, August 24

I self referred to Mr Luff with an eight months cough which was driving me to distraction. I was only managing 2-4 hours a sleep a day, in short bursts, and was worn down. Mr Luff suspected it was one of the medications I was taking, but ran a few tests for reassurance. I stopped the medication and within two weeks my cough had gone! I am now sleeping through the night again and feel alive.

There are quite simply no words to express my gratitude. I was listened to in clinic and felt completely confident and reassured that the cough would go once the medication was changed. There is no excuse for me not to go to the gym now, I was simply too tired before.

Many thanks to Helen Luff for promptly replying to emails. A great team.

Mr and Mrs M W, Holywell, June 24

My wife, was treated by Mr Luff last Friday for persistent nose bleeds.

We want to express our gratitude for him curing my wife's nose bleeds.

After all the months and years of absolute torment and visits to other hospitals, he has made our lives much more manageable.

Not one nose bleed since Friday, it's unbelievable.

Thank him from two very, happy people.

Mr R B, Chester, May 24

I visited David Luff at the Nuffield Hospital over a period of several weeks, the reason for my visit infection in both ears, deaf in my left ear and partial deafness in my right ear.

I found David to be highly professional, understanding and very approachable, after receiving treatment from him I am totally infection free and can hear with both ears without the aid of my hearing aids.

I would strongly recommend David Luff FRCS Consultant ENT Surgeon to all persons who have or are experiencing hearing difficulties.

Mr N W, Great Sutton, April 24

I had been referred by my GP to a NHS ENT consultant.
However I discovered the wait list was between 12-18 months!
My condition was causing me considerable stress and discomfort.
I decided to self refer myself to Mr Luff and self fund my appointment. This was the best money I have ever spent! I felt put at ease by my consultation and subsequent examination.
His diagnosis and suggested treatment I followed,I started to improve.He suggested I should ask my GP for a further test - the results of this test proved his original diagnosis was correct.
I felt Mr Luff went the extra mile to get my condition diagnosed and treatment commenced which was a great relief to me.

Mr D A, Chester, April 24

Following a hearing assessment, I was recommended to arrange a consultation with Mr Luff due to reduced hearing in one ear.
An appointment was arranged a few days later and I was immediately impressed with his friendly, confident manner and his clear explanation of the two possible causes and required treatments to rectify the issue.
After initial treatment with a nasal spray and a minor op, the problem was resolved, and my hearing has now returned to a balanced level.
Throughout the whole process I received prompt responses to enquiries regarding appointments or concerns from Helen and I would highly recommend David Luff as an extremely caring and knowledgeable professional.

Mrs S C, Chester, March 24

I just wanted to thank you both as it has been so straightforward and fast, and I am bowled over at how quickly e-mails have been dealt with and investigations and follow ups have taken place. I wouldn’t hesitate in recommending you for anyone looking for an ENT.

Mr D B, Northrop, February 24

“I would like to express a huge thank you to David and Helen, you have both been an absolute pleasure do deal with! David your expertise, has been second to none, you have given brilliant honest accurate advice pre and post surgery and managed my expectations perfectly! Thank you for all you have done, it really has changed my life! In addition Helen, thank you for making everything run so smoothly, your efficiency and kindness has been second to none! You have always been available and happy to help with any queries I have had! So thank you very much! You both have been a pleasure to deal with!”

Mrs E R, Southport, February 24

Can you please thank David for his lovely manner as well as reassuring me.
I had every confidence in his knowledge about my symptoms.

Mr C S, Dolgellau, January 24

I'd suffered from copious catarrh for 18 months after a bout of common cold. I can't express in words how bad my situation was I couldn't sleep properly and my days were spent blowing my nose. I was filling up 3-4 handkerchiefs per day. Desperate for a solution I ended up at David's door. I was absolutely amazed as he showed me in real time what and where the problem was. He recommended a course of treatment for the infection and 6 weeks later I'm clear. First time.

One downside my appetites increased because I can smell my food now. I can't thank David enough he made it very simple and straightforward I just wish I'd done it sooner.